[SMITH and MR JONES are in a customer service environment.]
-What would you do?
-What you mean?
-If you were me? If you were in my situation?
-I’d apologise
-But I’ve not done nothing wrong
-I’d still say I’m sorry
-That’s not the point
-You’re telling me
-You want me to agree with you
-I don’t think it’s fair
-You don’t think
-Leave it
[SMITH opens the door]
-I said leave it
-I’m going to apologise
-Give a free champagne
-Fuck off
-Fuck you
PHILIPPA MANNION 